The work of technical support teams has a wide ranging impact on the learner’s experience. The ease with which a learner can access curriculum resources, information and software can be a significant component of their success. For learners with particular access needs, the technical support can make the difference between accessing the curriculum or being largely excluded. It is possible to improve accessibility without major investments of time or money. Clearly wider reaching and more substantial benefits can be obtained by investing appropriately but there are a number of ‘quick wins’ that most organisations can make with relatively little effort.
As part of their Senior Managers Briefing Series, TechDis have produced a support pack offering guidance for network and technical staff
For more information follow this link to the TechDis Website
Complementary to the advice provided in the briefing, additional information on the effective ways of improving accessibility has been provided in the guidance below. This guidance has been produced by TechDis and AbilityNet.
Have a look at this complimentary advice from TechDis and AbilityNet
For more information or to organise some training in your place of work please contact Margaret McKay, eLearning Advisor: Accessibility and Inclusion.
Tel: 0141 585 0022
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