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Q&A

This section is designed to reinforce some of the things you have learnt about Library Services during this virtual induction suite.

Complete the questions below and click on 'Check My Answer' to see if you're right. If you have forgotten something, don't worry. Simply return to the appropriate section of this virtual induction to refresh your memory.

1
Library Membership

Who is eligible for library membership?

a) Current students of Glasgow Metropolitan College
b) Current staff at Glasgow Metropolitan College
c) Some students and staff of Glasgow Caledonian University who are studying or teaching joint courses with Glasgow Metropolitan College
Well done, correct! All these categories of reader are eligible for library membership.Sorry, incorrect! All these categories of reader are eligible for library membership.
Check your answer

2
Library Membership

My college card automatically enables me to make use of the library collections and services.

a) True
b) False
That's right! You will need to apply for a separate library card before you can borrow items or use our computing facilities.Sorry, incorrect! You will need to apply for a separate library card before you can borrow items or use our computing facilities.
Check your answer

3
Locations

Your library card enables you to use 2 site libraries. Where are they?

We have libraries in the North Hanover Street building and the Cathedral Street building. You are very welcome to use both.Check your answer

4
Opening Hours

The Cathedral Street Library opens at 8am each morning, whilst the North Hanover Street Library opens at 9am. But both open later on Thursday. When do they open?

a) 9.30am
b) 10am
c) 10.30am
That's right. Both libraries open at 10am on Thursdays.Sorry! The libraries open at 10am on Thursdays.
Check your answer

5
Issue Desk

Complete this passage about what you can do at the library issue desk by selecting phrases from the word bank.

At the issue desk I can ask a member of library staff for help in . Once I've found what I am looking for I take it to the issue desk so that it can be signed out to my . If I already have items out on my card I can them at the issue desk as well. I can also purchase at the desk, or cards, or else I can book to use a . Library staff can also show me how to search the if I don't know how to.

Well done! You managed to put all the phrases in the right place.Sorry! Some phrases are in the wrong place. Try again!

Word bank: computer, finding a book, library card, library catalogue, print and photocopier, return or renew, stationery

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6
Borrowing

Up to how many items can you borrow at any one time?

a) 4
b) 6
c) 8
You're right! You are allowed to borrow up to 6 items at any one time.Sorry, incorrect! You are allowed to borrow up to 6 items at any one time.
Check your answer

7
Loan Periods

Library items feature coloured spine labels, which indicate how long you can borrow them for. Match the spine label with its loan period.

a) White spine label
b) Yellow spine label
That's right! Items with yellow spine labels are loaned for a week, whilst items with white spine labels are loaned for 4 weeks.Sorry, incorrect! Items with yellow spine labels are loaned for a week, whilst items with white spine labels are loaned for 4 weeks.
Check your answer

8
Renewing Items

You can renew your items in person, over the phone or via email. But there's also a fourth method - what is it?

You can also renew your books online (up to a maximum of 2 times) via the My Account function of the library catalogue. Remember, you will not be able to renew an item through any method if you have outstanding fines or if someone else has reserved it.Check your answer

9
Overdue Items

If you do not return or renew an item before its due date, you will incur a fine of 10p a day. But what is the maximum fine per item?

There is a maximum fine of £2 per item on overdue material. You will have to pay your fine before you can take any more items out or renew your current items.Check your answer

10
Collections

The libraries hold a number of collections, some of which are available for lending, and some of which are for reference only. See if you can match them up.

a) Main Lending
b) Fiction
c) Reference
d) Journals and Newspapers
e) Audio-Visual
f) EFL (English as a Foreign Language)
Well done! The reference and journal collections cannot be borrowed from the library, but most other material can be loaned.Sorry, incorrect! The reference and journal collections cannot be borrowed from the library, but most other material can be loaned.
Check your answer

11
e-Library

My library membership automatically provides me with home access to many e-library resources.

a) True
b) False
You're right. You will need an Athens account to access an increasing number of e-library resources, both from home and on-campus. Getting an Athens account is free for all College staff and students, and is quick and easy to do. Ask a member of library staff for details.Sorry! You will need an Athens account to access an increasing number of e-library resources, both from home and on-campus. Getting an Athens account is free for all College staff and students, and is quick and easy to do. Ask a member of library staff for details.
Check your answer

12
Library Catalogue

Which of the following can you do through the library catalogue?

a) Search for items by author, title, keyword or subject
b) Check the availability of items
c) Discover the location of items
d) Access your library account
Well done! You can do all these things through the library catalogue.Sorry! You can in fact do all these things through the library catalogue.
Check your answer

13
Library Catalogue

You can check your library account by logging into the My Account function of the library catalogue. But which of the following can you not do in My Account?

a) Check which items you currently have on loan
b) Check their due by dates
c) Renew them up to 2 times
d) Borrow items
e) Check if you have any fines
Well done! You can use My Account to see and renew what you have on loan, check due by dates, and see if you have any fines. But to borrow an item you must take it to the issue desk with your library card.Sorry! You can use My Account to see and renew what you have on loan, check due by dates, and see if you have any fines. But to borrow an item you must take it to the issue desk with your library card.
Check your answer

14
Computing and ICT

Complete this passage about using our computing facilities by selecting phrases from the wordbank.

My library membership provides me with access to computing facilities at both site libraries. At North Hanover Street I do not need a username or password, but must the computers in the library and by showing my library card to desk staff. These computers provide access to the Internet, email, Microsoft Office suite, and specialist programs. At Cathedral Street, I must get a network to use the IT Suite, but I can get access to the Internet and email through the stations or use the non-networked PCs for . To print at North Hanover Street I will need to buy a , whilst at Cathedral Street I am allocated and can buy more from library staff.

Well done! You managed to put all the phrases in the right place.Sorry! Some phrases are in the wrong place. Try again!

Word bank: Flexible Learning Area, LIBNET, book to use, print release card, printer credits, username and password, word processing

Check your answer

15
Photocopying

To use the photocopiers what must you first purchase from the issue desk?

To use the photocopiers you must first purchase a copy card from the issue desk. They came in £1 and £4.50 denominations.Check your answer